Refund Policy

1. Refund Eligibility

You may request a refund within 72 hours (3 days) of your purchase date. Refund requests must be submitted to our support team at hello.gravityreply@gmail.com.

2. How to Request a Refund

To request a refund, send an email to hello.gravityreply@gmail.com with your account email, purchase date, and reason for the refund. We will review your request and respond within 48 hours.

3. Non-Refundable Situations

• Requests made more than 72 hours after purchase.
• Accounts terminated for abuse, fraud, or violation of our Terms of Service.
• Excessive usage or consumption of services prior to the refund request.
• Subscription renewals, unless a cancellation was submitted before the renewal date and was not processed due to a system error.

4. Subscription Cancellations

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time in the current billing cycle.

5. Discretionary Review

GravityReply reserves the right to review refund requests on a case-by-case basis. We may approve exceptions outside of the standard 72-hour window at our sole discretion.

6. Contact

For refund requests or questions about this policy, contact us at hello.gravityreply@gmail.com.